Mounjaro online consultation in Japan for visitors
Guidance for visitors in Japan on pharmacy SMS contact, online medication counseling, pharmacy payment, Japan-only delivery, and receiving medicine.
Book English online consultation
Who this page is for
- Visitors temporarily staying in Japan
- People who want to understand consultation, pharmacy counseling and delivery before booking
- People using a non-Japanese phone number
- People considering hotel or temporary-address delivery
Consultation, pharmacy counseling and delivery
- Book an online consultation
- The doctor reviews medical history and safety
- After prescription, the affiliated pharmacy sends an SMS to the registered phone number
- Arrange online medication counseling with the pharmacy through SMS
- After counseling, pay medication and pharmacy charges
- The pharmacy delivers to an address in Japan
SMS contact
A non-Japanese local phone number can be registered, but it must be able to receive international SMS. Only patients who cannot receive SMS may be asked to register for NiCOMS themselves.
Receiving medicine in Japan
If the medicine is in stock, same-day dispatch and next-day arrival may be possible. Delivery is by Sagawa Express and a delivery time window can be requested. Hotel delivery depends on pharmacy conditions and accommodation rules; confirm in advance that the hotel can accept medicine or refrigerated parcels.
FAQ
Can visitors use this service?
People staying in Japan may request an online consultation. Prescription eligibility is determined by a doctor.
Can I use a non-Japanese phone number?
Yes. You may register your current local number, but it must be able to receive international SMS.
Do I need to register for NiCOMS myself?
Usually not. The affiliated pharmacy contacts you by SMS and handles scheduling, counseling, payment and delivery. Self-registration may be required only if you cannot receive SMS.
Can medicine be delivered to a hotel or temporary address?
It depends on pharmacy delivery conditions and accommodation rules. Confirm that the accommodation can accept medicine or refrigerated parcels.